Privacy Policy

1. Data Controller

BCN Sports, located in Almere, is responsible for the processing of personal data as described in this privacy policy.

2. Personal Data We Process

BCN Sports processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• First and last name
• Email address
• Phone number
• Address details (if applicable)
• Date of birth (if applicable)
• Payment details (for invoicing)
• Data about your activities on our website
• Internet browser and device type

3. Purposes of Data Processing

BCN Sports processes your personal data for the following purposes:

• Processing your registration and payment
• To contact you by phone or email if necessary for our services
• To inform you about changes to our services and training sessions
• Sending newsletters (only with your consent)
• To manage training schedules and reservations
• BCN Sports analyses your behaviour on the website to improve the website

4. Retention Period

BCN Sports does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods:

• Customer data: up to 2 years after termination of the agreement
• Financial records: 7 years (legal obligation)
• Newsletter preferences: until withdrawal of consent

5. Sharing with Third Parties

BCN Sports does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data.

We work with the following categories of service providers:

• Booking system for training reservations
• Payment service provider for processing payments
• Email provider for sending communications
• Hosting provider for hosting our website

6. Cookies

BCN Sports uses functional and analytical cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website.

The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly. They also allow us to optimise our website.

You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously stored via your browser settings.

7. Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by BCN Sports.

You can send a request for access, correction, deletion, or data transfer of your personal data to info@bcnsports.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your identification document with the request.

8. Security

BCN Sports takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification. The website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands.

9. Complaints

If you have complaints about the way we handle your data, you can contact us at info@bcnsports.nl. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

10. Changes

BCN Sports reserves the right to make changes to this privacy policy. It is recommended to consult this privacy policy regularly so that you are aware of any changes.

11. Contact

For questions about this privacy policy or our privacy practices, you can contact us: